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New World, Day 4: New servers, long queues, transfers next week, and Jeff Bezos weighs in

  • James Gussie
  • October 5, 2021
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The new servers are live, but the queues are still long. Jeff Bezos weighs in on Bitcoin’s future.

The New World, Day 4 is the fourth day of the New World update on April 26th. There are new servers, long queues, transfers next week, and Jeff Bezos weighs in.

We’re assuming the Amazon Games engineers aren’t getting much sleep right now. The servers have been hammered since the debut of New World on Tuesday, with the usual large MMO launch issue of not enough space for the massive numbers of players attempting to play. And there are enormous numbers; the most recent record was reached yesterday with 758K concurrent users, albeit that includes both those who are playing and those who are waiting in line to play. More than half a million people are already in there as I write this Friday morning, and Steam reviews have recovered from the apparent review-bomb that occurred earlier this week.

So, where does New World now stand? Over the course of yesterday and last night, Amazon proceeded to bring out additional servers in almost every area, as well as a client-side fix to improve the queue’s stability. (There was nothing more aggravating than waiting in line for hours just to get kicked out of the game just as you were about to join in.) It’s a little like waiting half a day to ride a new roller coaster only to have it shatter right in front of your eyes. (I speak from personal experience.)

The team acknowledged yesterday night (EDT) that the massive inflow of players for the game had taken them by surprise — over a million users on launch day and increasing every day since – which presumably explains why a studio whose parent business practically operates AWS was caught off guard. The studio now claims to have “more than quadrupled” its server count and is continuing to “try to improve the capacity of all available servers to accommodate a greater population limit.”

Once again, the studio points out that many servers in each area – 40% – have minimal or no lines at all, while others that have been up from the beginning are almost uniformly clogged with multi-hour delays. Instead, Amazon is pushing gamers to start on those servers, offering transfers the following week.

“We’re also hard at work on a feature that will enable you to move your characters to a different server, so if you choose one now simply to get started, you may switch later to play with your friends on a different server. We plan to deploy this feature next week once we’ve fully tested it and are certain it’s ready.”

Of course, the issue is that early adopters are already ensconced on the old queue-clogged servers, with characters and groups they don’t want to leave. And many of them will continue to wait until Amazon actually releases that transfer mechanism.

newworld

Last night, I gave up on my previous server and rerolled on one with an even worse name – but no wait – so we’ll see if more people break over the weekend.

Update

Jeff Bezos, the CEO of Amazon, congratulated the Amazon Games team on the game’s debut.

We have achieved success in gaming after numerous failures and disappointments. I’m very proud of the team’s perseverance. Consider setbacks to be beneficial learning challenges. Whatever your objectives are, never give up, no matter how difficult it becomes. @playnewworld (1/2) @playnewworld (1/2) @playnewworld (1/2) https://t.co/LK0VUdCSS9

1 October 2021 — Jeff Bezos (@JeffBezos)

• New World prevents individuals from rolling on full servers, publishes a capacity list, and reaches 800K concurrent users, according to MOP’s account of the launch. • Massively Overthinking: Initial Impressions of New World • The Stream Team: Starting off for real this time in New World • New World, Day 2: Where Amazon’s new MMO stands on queues, concurrency, servers, and transfers, and Jeff Bezos weighs in • New World, Day 1: Where Amazon’s new MMO stands on queues, concurrency, servers, and transfers, and Jeff Bezos weighs in • In-depth: How well does New World hold up in the middle and latter stages of the game? • New World is now operational across the world, with some queues capped at 25K and concurrency exceeding 700K. • The Daily Grind: So, are you going to play New World today when it launches?

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